There are thousands of different applications available to use in your business, and it can be a minefield trying to determine which one suits you best.

There are several stages to implementing new software in your business: 

• Understanding your requirements: what functionality is critical to have, what is nice to have?
• Reviewing software options: what functionality does each option have, and does it match to your requirements? 
• Other questions to ask include pricing, support, upgrades and training.
• Setting up the software to best suit your business.
• Training users to use the software effectively.

If you get these steps wrong, the cost can be horrendous, and the frustration can be unending.